Privacy Policy
At VALUE MARKET ONLINE (https://valuemarket.online), we are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit our website, make purchases, or engage with our services.
By using our website or purchasing products from us, you consent to the practices described in this Privacy Policy.
Information We Collect
We collect various types of information to provide and improve our services:
1.1 Personal Information
When you make a purchase, create an account, or contact us, we may collect the following personal information:
• Name
• Email address
• Phone number
• Shipping and billing addresses
• Payment information (card details, UPI ID, etc.)
1.2 Non-Personal Information
We may also collect non-identifiable information, such as:
• Browser type
• IP address
• Device type
• Pages visited on our site
• Operating system
• Date and time of access
This helps us understand how users interact with our website and enables us to enhance your shopping experience.
1.3 Payment Information
Payment details provided during checkout are securely processed by trusted third-party payment gateways like Razorpay. We do not store complete credit card information on our servers. These third-party processors adhere to strict security standards (PCI-DSS compliant).
How We Use Your Information
We use the information we collect in the following ways:
2.1 To Process Transactions
We collect and use your personal information to:
• Complete and process your orders
• Communicate order status and shipping information
• Process payments securely
2.2 To Improve Our Website and Services
We may use the non-personal information we collect to:
• Analyze website performance and user behavior
• Enhance your user experience
• Optimize our product offerings and website layout
2.3 For Marketing Purposes
With your explicit consent, we may send you newsletters, promotional offers, and marketing materials. You can opt out at any time by clicking the “unsubscribe” link in our emails.
2.4 To Comply with Legal Obligations
We may retain and disclose your personal information if required by law, such as to comply with tax regulations, law enforcement requests, or other legal requirements.
Data Security
We take data security very seriously and implement industry-standard security measures to protect your personal information, including:
• Encryption: We use Secure Sockets Layer (SSL) technology to encrypt your payment and personal information during transmission.
• Access Control: Only authorized personnel have access to your personal data.
• Third-Party Compliance: We ensure that our payment partners, like Razorpay, are PCI-DSS compliant and follow strict security protocols.
Despite our best efforts, no method of transmission over the internet is 100% secure. We encourage users to be cautious and protect their account credentials.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your data with:
• Service Providers: We share information with trusted third-party service providers who help us operate the website, process payments, and deliver products (e.g., Razorpay, shipping companies).
• Legal Authorities: If required by law, we may disclose your information to government authorities or other third parties for compliance purposes.
We ensure that all third-party service providers and partners follow stringent data protection standards.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that allow us to:
• Keep you logged in
• Track items in your cart
• Analyze site traffic and user behavior
You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes keeping data to comply with legal obligations (tax records, audits), resolve disputes, or enforce agreements.
Your Rights
You have the following rights concerning your personal data:
• Access: You can request a copy of the personal data we hold about you.
• Correction: You can ask us to correct any inaccurate information.
• Deletion: You can request that we delete your personal data, subject to legal obligations.
• Withdraw Consent: If you have provided consent for marketing or other activities, you can withdraw it at any time.
To exercise any of these rights, contact us at [email address].
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. Please review their respective privacy policies before sharing any personal data.
Children’s Privacy
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child under 18 has provided us with personal data, please contact us immediately so we can delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any significant updates by posting the new policy on our website with the effective date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:
• Email: [helpsvaluemarket@gmail.com]
• Phone: [8249312515]
By using VALUE MARKET ONLINE, you agree to this Privacy Policy and the collection and use of your information as described herein.
By using our website or purchasing products from us, you consent to the practices described in this Privacy Policy.
Information We Collect
We collect various types of information to provide and improve our services:
1.1 Personal Information
When you make a purchase, create an account, or contact us, we may collect the following personal information:
• Name
• Email address
• Phone number
• Shipping and billing addresses
• Payment information (card details, UPI ID, etc.)
1.2 Non-Personal Information
We may also collect non-identifiable information, such as:
• Browser type
• IP address
• Device type
• Pages visited on our site
• Operating system
• Date and time of access
This helps us understand how users interact with our website and enables us to enhance your shopping experience.
1.3 Payment Information
Payment details provided during checkout are securely processed by trusted third-party payment gateways like Razorpay. We do not store complete credit card information on our servers. These third-party processors adhere to strict security standards (PCI-DSS compliant).
How We Use Your Information
We use the information we collect in the following ways:
2.1 To Process Transactions
We collect and use your personal information to:
• Complete and process your orders
• Communicate order status and shipping information
• Process payments securely
2.2 To Improve Our Website and Services
We may use the non-personal information we collect to:
• Analyze website performance and user behavior
• Enhance your user experience
• Optimize our product offerings and website layout
2.3 For Marketing Purposes
With your explicit consent, we may send you newsletters, promotional offers, and marketing materials. You can opt out at any time by clicking the “unsubscribe” link in our emails.
2.4 To Comply with Legal Obligations
We may retain and disclose your personal information if required by law, such as to comply with tax regulations, law enforcement requests, or other legal requirements.
Data Security
We take data security very seriously and implement industry-standard security measures to protect your personal information, including:
• Encryption: We use Secure Sockets Layer (SSL) technology to encrypt your payment and personal information during transmission.
• Access Control: Only authorized personnel have access to your personal data.
• Third-Party Compliance: We ensure that our payment partners, like Razorpay, are PCI-DSS compliant and follow strict security protocols.
Despite our best efforts, no method of transmission over the internet is 100% secure. We encourage users to be cautious and protect their account credentials.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your data with:
• Service Providers: We share information with trusted third-party service providers who help us operate the website, process payments, and deliver products (e.g., Razorpay, shipping companies).
• Legal Authorities: If required by law, we may disclose your information to government authorities or other third parties for compliance purposes.
We ensure that all third-party service providers and partners follow stringent data protection standards.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that allow us to:
• Keep you logged in
• Track items in your cart
• Analyze site traffic and user behavior
You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes keeping data to comply with legal obligations (tax records, audits), resolve disputes, or enforce agreements.
Your Rights
You have the following rights concerning your personal data:
• Access: You can request a copy of the personal data we hold about you.
• Correction: You can ask us to correct any inaccurate information.
• Deletion: You can request that we delete your personal data, subject to legal obligations.
• Withdraw Consent: If you have provided consent for marketing or other activities, you can withdraw it at any time.
To exercise any of these rights, contact us at [email address].
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. Please review their respective privacy policies before sharing any personal data.
Children’s Privacy
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child under 18 has provided us with personal data, please contact us immediately so we can delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any significant updates by posting the new policy on our website with the effective date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:
• Email: [helpsvaluemarket@gmail.com]
• Phone: [8249312515]
By using VALUE MARKET ONLINE, you agree to this Privacy Policy and the collection and use of your information as described herein.